we bought 15 blinds at Lowes when we moved to our new house....4 years ago. I woke up one morning and the big one in the dining room had fallen from the top left corner because the plastic part holding the cords had failed.
Our warranty was up but since we felt that it was an engineering problem we wrote and spoke to customer service and after sending pictures and showing them that we bought a new one, they reimbursed us. Since then, four more have failed the same way and customer service could care less. Since it happened today I decided to look up reviews and found this site.
DON'T buy Levelor blinds. I had better luck with cheap blinds from Ocean State Job Lot and Walmart in the past!!!
Product or Service Mentioned: Levolor Mini Blinds.
Reason of review: Bad quality.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
I didn't like: Poor quality.