Berkeley, California
Not resolved
Product or Service Quality
Value for money

The quality of the blinds is terrible. The front and back of the headrail are not parallel. The width goes narrow, wide, narrow. This makes it almost impossible to snap them onto the brackets. Then the cords to lower the blinds don't work in unison meaning the blinds are always off kilter even after fussing - it's bowing in the middle. Then there are the brackets! They are very fussy to get exactly lined up especially when using 3 or 4. The brackets should have slots so that you can wiggle them a little up and down to get the height just right but they don't have slots just single nail holes so if you are off 1/8 inch you have to drill new holes.

Then it is extremely difficult to get the blinds to snap into the brackets.

The instructions for installing the brackets are wrong. The instructions say to go in 2 inches from the edge of the rail. But that doesn't work. On the side with the mechanism (cord/wand) you have to install before it which is about 8 inches from the edge. Another de-install/re-install of the brackets. And this seems unsafe as you are pulling on that end of the rail to raise and lower the blinds. I had Leveler blinds before and they were fine but the quality of the current ones is terrible.

Product or Service Mentioned: Levolor Blinds.

Reason of review: Bad quality.

Monetary Loss: $500.

Preferred solution: Serious investment is improving quality. Change in brackets/installation process. Correct instructions. Dump the junk screws and include real ones..

Levolor Pros: Color.

Levolor Cons: Price, Quality and installation.

  • Unhappy Levelor Customer
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