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1.0
Details
Levolor - Horrible customer service
Levolor - Horrible customer service
I ordered Levolor cellular binds many years ago from Home Depot. I went to Home Depot to order new blinds to replace two of the blinds and the Home Depot lady said that my binds fall within Levolor's warranty and she gave me the order number and Levlor's customer...
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Review
#1592509 Review #1592509 is a subjective opinion of poster.
Pros
  • Useful shades
Reason of review
Warranty issue
Loss
$700
Preferred solution
Deliver product or service ordered
Tags
  • Levolor Break Down

Levolor in Issaquah, Washington - Blinds won’t go up or down

1.0
Details
I normally don’t write very many reviews, because it’s seems like such a waste of time, but this product is well deserving of my time. I purchased the Levolor light filtering cellular shades for my entire house a couple years ago from Lowes. Blinds look great and are easy to install. Since then we have had to replace four of them because they get stuck and won’t close or retract. Every time we open or close a blind, we fear that it will break. Worst product I have ever purchased! DO NOT BY THIS PRODUCT!!
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Review
#1672502 Review #1672502 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Let the company propose a solution

Levolor - Shoddy quality

1.0
Details
Let me preface this by saying we purchased our home from the original homeowners who had shaded at the window they put up in 1953 that still worked great. They were just discolored. So when we bought the home in October 2015 we put up Levolor shades that cost roughly $50 each. Now just 4 short years later half of them won't work correctly. Yes I've taken them down and wound the springs. It doesn't matter. They won't latch and so you stand there up and down, up and down, over and over to get them to patch. Three i have to pull out to full length to get them to sort of latch. These are a pretty expensive product to have this kind of failure so soon while what i had prior had lasted about 65 years.
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Review
#1668185 Review #1668185 is a subjective opinion of poster.
Pros
  • Room darkening
Cons
  • Repeated failure of roller blinds to function as intendedtion as
Reason of review
Bad quality
Loss
$1100
Preferred solution
Let the company propose a solution
Tags
  • Never Levolor Roller Shades Again

Levolor - I just cant stamd the wait time

1.0
Details
So initially i ordered these blinds which according to all the paper work from purchase should of arrived 09/19/19 but they give me a sorry excuse that they have quality issues and i got backordered. So then its 10/09/19 the date its initiated to. I am extremely disappointed in the lack of help I recieved. Never buying blinds from this company again.
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Review
#1658639 Review #1658639 is a subjective opinion of poster.
Pros
  • Product
Cons
  • Price
Reason of review
Problem with delivery
Preferred solution
Price reduction
Tags
  • Dishonest delivery

Levolor in Minot, North Dakota - *** Customer Service

1.0
Details
I just received my shades and the power shades don't work. I tried to call them for 3 days and all I get is an answering machine saying they have a high call volume and to call back another time. I then called their corporate office the phone goes straight to busy signal.
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Review
#1653036 Review #1653036 is a subjective opinion of poster.

Levolor - Chat specialist my ***

1.0
Details
I've been booted out about 5 times trying to get an answer from this idiot chat levolor specialist *** he keeps booting me out because he doesn't want to answer a simple question. I thought it was my connection but then I realized it was him disconnecting me over and over again. Moron. levolor is definitely not getting any more of my business. Idiots.
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Review
#1648644 Review #1648644 is a subjective opinion of poster.
Cons
  • All around poor quality
  • Customer service
Reason of review
Poor customer service

Levolor in Fair Lawn, New Jersey - Terrible Customer Service

2.4
Details
They will spend 20 minutes telling you why they can't solve your problem instead of trying. Pass the buck is their mantra. Jsut cancelled $2K worth of blinds. Don't buy these products.
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Review
#1643506 Review #1643506 is a subjective opinion of poster.

Levolor - No instructions with universal shade brackets

1.0
Details
I bought LRBRACKETD to hang roller shades. No instructions in or on packet. No utube tutorial that covered this type of bracket. I spent close to 2 hours measuring, mounting and unmounting, turning and attempting to hang my shades! Not happy at all! Where is H-E double hockey sticks are the instructions! You can take these brackets and shove them!
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Review
#1636257 Review #1636257 is a subjective opinion of poster.
Reason of review
No written instructions
Preferred solution
Write some damn instructions with this product!

Levolor in Fernandina Beach, Florida - Horrible product and service

1.0
Details
First shade we ordered through Lowe’s was wrinkled. Second shade as a replacement had holes in it now with the third shade they didn’t put the remote in the package - taking months and numerous telephone calls and customer service representative and still the problem is not resolved we paid over $500 for the shade!
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Review
#1629426 Review #1629426 is a subjective opinion of poster.

Levolor - *** customer service!

1.0
Details
Purchased approx. $3,000 in custom Levolor cellular blinds from Home Depot. The blinds were measured incorrectly, installed incorrectly, and defective. Contacting service reps was almost impossible. Multiple times, we were told someone would call us but a week later we would try again. MULTIPLE trips to the Home Depot where no one could help. 5 MONTHS LATER - still waiting for these blinds to be right...
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Review
#1617919 Review #1617919 is a subjective opinion of poster.
Cons
  • Poor quality measuring
  • All around poor quality
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Levelor cordless blinds complaint

Contact Levolor Customer Service

Mailing Address:
Levolor Home Fashions, Inc.
3 Glenlake Parkway NE, 10th floor
Atlanta, Georgia 30328
United States
Phone:
(800) 752-9677
All Levolor Contacts

Levolor in Santa Fe, New Mexico - *** customer service!

Purchased approx. $3,000 in custom Levolor cellular blinds from Home Depot. The blinds were measured incorrectly, installed incorrectly, and defective. Contacting service reps was almost impossible. Multiple times, we were told someone would call us but a week later we would try again. MULTIPLE trips to the Home Depot where no one could help. 5 MONTHS LATER - still waiting for these blinds to be right...
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Review
#1617912 Review #1617912 is a subjective opinion of poster.