I order three Roller Shade fro Levolor. All three were delivered over one inch shorter than the order, arrived with no directions, and the returns for the sides were a different color.
I called Customer Service and they apologized for the errors, sent another order withe the correct width, but the same returns. I called Customer Serviced and they asked me to send pictures. I took pics and uploaded to the email address they gave me. A week letter I received an email that they send returns that are the closest to the valance!
What? I contacted the JC Penny, where I ordered the blinds; a whopping $740 price tag.
JC Penny contacted their Levolor Rep and I'm awaiting an answer. Unacceptable that this company sent a different color return and expects me to accept it.
Product or Service Mentioned: Levolor Roller Blinds.
Reason of review: Not as described/ advertised.
Levolor Cons: No option for repair.